general faq

Where are you located?

We are in Brooklin (Whitby), Ontario.

How do I place an order?

Orders can be placed via e-mail (info@cocoalanesweeterie.com) or call us via 647-454-CAKE (2253) or our contact page.

Is there a deposit required when placing an order?

For orders (excluding wedding cakes) over $50, we require a non-refundable 50% deposit to secure your date. The final balance is payable 2 weeks prior to delivery or collection.

NOTE: late payments may be subject to a service fee.

What methods of payment do you accept?

We accept cash, credit card, Electronic Money Transfer (EMT) or cheque made payable to 'Cocoa Lane Sweeterie' or Caron R Philbert'.

Do you deliver?

Please refer to our delivery map below for estimated prices. These prices are estimates and are subject to change. For areas not mentioned in the map, please forward your address and we'll be happy to provide a quote.

What is the shelf life of your French Macarons?

French Macarons should be enjoyed within 1-2 days. If not eaten right away, they should be refrigerated - they can also be frozen in an airtight container for up to 3 months in the freezer; allow to sit out for 15-30 minutes to come to room temperature before enjoying.

What is the shelf life of your Sugar Cookies?

Sugar cookies should be enjoyed as soon as possible, but will keep for up to a month if stored in an airtight container.